For HVAC & trades shops · Kitchener-Waterloo

Your phone rings. You’re under a furnace. We answer.

Verbatim builds and runs the systems a shop can’t stop for: every call answered and booked, every happy customer turned into a five-star review, every lead followed up until it’s a job on your calendar.

Call Aria now — (226) 241-6407She's answering right now.

Watch the 90-second demo →

of calls to home-service shops ring out unanswered

of callers won’t leave a voicemail — they dial the next shop

walks out the door with every missed repair call

Every missed call is a booked job — for someone else.

Aria

The receptionist who never sleeps.

Picks up in two rings — the 2 a.m. gas leak and the 2 p.m. quote call
Books the job into your calendar while you’re still on the ladder
Texts the customer their confirmation before they can dial anyone else
Flags real emergencies to your cell in seconds — and only real ones

Google Review Agent

The five stars you’ve already earned.

Asks for the review right after the job, while the customer’s still happy
One tap from their text to your Google profile — no logins, no friction
Replies to every review in your voice, the good ones and the hard ones
Turns years of quiet good work into the proof new customers search for

Lead Gen & Website Systems

From first click to booked job.

A website built to book work, not sit there looking pretty
Every lead followed up in minutes — not after you’re home and showered
Qualified and sorted, so your time only goes to real jobs
Built and run for you — nothing new to learn, nothing to babysit

How it works

Start with one call

Dial (226) 241-6407 and hear Aria yourself, or book ten minutes with Dhanush.

We build it around your business

Your hours, your service area, your calendar. Live in days, not months.

It runs

Jobs land on your calendar. Emergencies hit your phone. A report lands every month.

The math a shop owner actually cares about.

Aria runs $1,500 a month. Your average repair call is worth about $1,200. One recovered call covers most of the month. Two make it profitable. Most shops are missing ten.

Built in Kitchener, for shops the big platforms ignore.

The enterprise platforms start at $50K a year and won’t return a small shop’s call. We built for that shop instead.

Designed and run by an AI developer with a Master’s from Laurier. One builder, accountable to you — you call Dhanush, not a support queue.

Done for you means done: we build it, run it, tune it, and report on it. You do the work you’re good at.