Privacy Policy
Who we are
This Privacy Policy applies to Verbatim AI Agency, a sole proprietorship operated by Dhanush, based in Kitchener, Ontario, Canada. It describes how we collect, use, retain, and protect information in connection with our business-to-business marketing and contracted client services.
Information we collect
We collect publicly available business contact information for business-to-business marketing outreach. This may include business names, phone numbers, and public business profile data such as Google Business listings and similar directories.
We do not collect or use consumer personal data for our marketing outreach, and we do not knowingly send messages to consumer phone numbers.
When you engage us as a client, we may also use information you provide directly — such as your name, business details, and calendar availability — to deliver contracted services, including AI receptionist and review-generation services.
How we use information
Public business contact information is used to contact Canadian businesses about our services. Client-provided information is used only to perform the services described in your agreement with us.
SMS opt-in
Businesses may opt in to receive SMS updates from Verbatim AI Agency by texting START to (519) 937-6793. You will receive a one-time confirmation message. Message and data rates may apply. Message frequency varies.
SMS opt-out and support
If you receive an SMS message from us, you can reply STOP at any time to stop messages immediately and permanently. Reply HELP for support.
Retention, security, and sale of data
We retain contact records only as long as necessary for the purposes described in this policy, or as required by law. We take reasonable security measures to protect the information we hold.
Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. Text messaging originator opt-in data and consent information will not be shared with any third parties for any purpose.
Your rights (Canada)
Canadian residents have rights under PIPEDA and Canada's Anti-Spam Legislation (CASL). You may contact us to request access to, correction of, or deletion of your information, subject to applicable law.
Contact
Verbatim AI Agency
Kitchener, Ontario, Canada
dhanush57678@gmail.com